Privacy Policy

Last Updated: [October 26, 2024]

At TyphoonBird ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://typhoonbird.com and make a purchase from us.

Please read this policy carefully. By using our website, you consent to the practices described herein.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Information: When you place an order, create an account, or contact us, we collect information such as your name, shipping address, email address, phone number, and payment information.
  • Order Information: Details about the products you purchase, order history, and preferences.
  • Technical Information: Automatically collected information about your device and how you interact with our site, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
  • Communication Information: Records of your correspondence with us if you contact our customer support.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To Communicate With You: To respond to your inquiries, provide customer support, and send you important account/order-related updates.
  • For Marketing (with your consent): To send you information about new products, special offers, and other updates we think you will find valuable. You can opt-out at any time.
  • To Improve Our Website: To analyze how customers use the site, troubleshoot technical problems, and improve our website's functionality, user experience, and product selection.
  • For Security and Fraud Prevention: To protect our website and business from fraudulent transactions and unauthorized access.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your data with trusted third-party service providers to help us operate our business, under strict confidentiality agreements:

  • Payment Processors: (e.g., Stripe, PayPal) to securely handle your payment transactions.
  • Shipping Carriers: (e.g., USPS, UPS, DHL) to deliver your orders.
  • Analytics Tools: (e.g., Google Analytics) to understand website traffic and usage patterns.
  • Marketing Platforms: To manage our email marketing campaigns, if you have opted-in.

We may also disclose your information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use Cookies (small text files stored on your device) to remember your preferences, understand how our site is used, and personalize your experience. You can control cookie settings through your browser preferences. Disabling cookies may limit your ability to use certain features of our website.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Correction: You can access and update your personal information by logging into your account.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email.
  • Data Deletion: You can request the deletion of your personal data by contacting us, subject to certain legal obligations we may have to retain information.
  • Do Not Track: Our website does not currently respond to "Do Not Track" signals from browsers.

6. Data Security

We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information during transmission and once we receive it. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

7. International Data Transfers

As an international business, your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top of this page will indicate when revisions were made. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: support@typhoonbird.com